There is no need to worry if you realize that the filters on your Snapchat are gone. You can always check the Snapchat website for basic technical requirements that allow you to use lenses. Unlike filters, Snapchat lenses include animation and facial recognition features which might be a bit overpowering for some older devices. If you are running Snapchat on an older device, it might not support base requirements for Snapchat lenses. One of the main reasons you are not able to use some or all of the lenses is the technical requirements.

From the main screen of the app, tap the location indicator in the lower left-hand corner, then tap “Allow.” Snapchat Lense Issuesīesides filter problems, issues with Snapchat lenses are also surprisingly common. Some filters only work in certain locations.

Reset your network settings in the iPhone or Android settings.

Connect to WiFi if your cell phone data connection is weak.

Whether you’re using cellular data or WiFi, if your phone’s connection isn’t fast enough, you may experience issues with Snapchat filters. If you’re getting messages that you’re out of space this can cause your phone to run slow. You’ll also want to make sure that your phone’s device memory isn’t full. You can clear the cache in the Settings of an iPhone under the Safari option. Ensure that your Snapchat app is stored in the system’s memory and not an external SD card. Android phones also have an external storage device. If you’re using an Android device, you can clear your system cache to speed up your phone. So if you are looking for a particular filter and it is not there, the problem is not software related – the filter is just no longer available.įor example, there were some really cool promotional filters featuring the likes of Superman, Deadpool, and Batman, to name a few, but they were only temporarily available to coincide with the theatrical releases of their respective movies. The company introduces new filters every few days, weeks, or months. You should know that only a handful of Snapchat filters are permanent. Other Reasons Why You Cannot Use Snapchat Filters If it is not, just tap on the button to enable the filters.Īfter you toggle the filters on, go back to the main Snapchat window and check whether you can use them. In the Manage menu, make sure that the “Filters” option is toggled on.

Access the Settings menu by tapping on the red icon in the upper-right corner.Ĭhoose the “Manage” option under Additional Services to get more options.

Tap on your profile in the upper-left corner.Here is how to activate filters in Snapchat:

Snapchat support call