On Windows 11, you can find this option by going to Settings > System > Display > Scale. This message won’t show up if you haven’t changed the used custom scaling. Under the “Scale and layout” section, you’ll see the message “A custom scale factor is set”.Right-click on the Windows logo at the bottom and select “Settings”.You should therefore give this solution a try.įollow these steps to turn off custom scaling: Disabling it has helped many users in fixing issues with Remote Desktop. The custom scaling option seems to have caused issues with the Remote Desktop feature on many computers. Now that you got some information about the potential problems, it’s time to troubleshoot them. However, there are many other reasons such as incompatible Windows version, VPN issues, and more. These are some common reasons why Remote Desktop may not work. If the connection is poor, there may be issues with establishing a remote connection. Weak or unstable internet connection: To use Remote Desktop, you need to have a fast and stable internet connection on the local computer as well as the remote computer.Check the solutions below for complete details. Not sure what to look into the settings? No worries.

Go through the firewall settings on both devices and do the required changes.

Firewall issues: The firewall settings on another computer may be blocking the incoming connection request.

Double-check the login details or reset the username and password and then try to establish a remote connection.

Incorrect credentials: You may be entering incorrect credentials which is why the Remote Desktop is not working.

You have to check the Remote Desktop settings on another computer. It is one of the common mistake people make when using the Remote Desktop feature.

Remote desktop is not enabled: The computer you are trying to connect to may not have the Remote Desktop option enabled.These are some possible reasons that can cause issues with the Remote Desktop feature: Reasons Why Remote Desktop Is Not Working On Your Computer Try These Fixes if Remote Desktop Is Not Working On Your Windows 10 or 11 Computer.Reasons Why Remote Desktop Is Not Working On Your Computer.

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